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HOW TO CUSTOM ORDER

Price quotations for Custom Jewelry are determined by the following 6 factors:

  1. Size of Design
  2. Design Fee & 3D Development
  3. Weight of Materials / Fluctuating market price of the precious metals
  4. Number of Gemstones (if requested) and the associated gem setting costs
  5. Intricacy / Complexity of Design and Time Required
  6. Timeline / Deadline

Once Calculated, all quotes will be given as accurately as possible to reflect the final and total cost of the project start to finish.

 

Budget Consideration:

It is very helpful to first determine your budget (Minimum - Maximum). We ask all of our clients this so that we can provide various options for you, based on what you're comfortable spending. This also helps us to see if your budget is adequate for what you want. 

         

        Custom Jewelry Creation Process

        Initial Deposit

        To begin, we require a 50% deposit of the total cost. This deposit ensures a mutual commitment between you and RSVR, allowing us to dedicate our time and resources to your custom piece.

        Design Phase

        1. Usually within 24 hours of receiving your deposit, we will send you a CAD (Computer-Aided Design) drawing of your piece.
        2. You'll have the opportunity to request any changes to perfect the design.
        3. Once you're completely satisfied, you'll approve the final design.

        Production

        After your approval, we'll begin crafting your custom jewelry. This process typically takes 30-45 days, though it may be quicker if the initial design requires no revisions.

        Completion and Delivery

        1. When your piece is finished, we'll send you photos / videos as proofs for your approval.
        2. Upon your satisfaction, you'll pay the remaining balance.
        3. Once the payment is complete, we'll release your custom jewelry from our facility and arrange delivery to you.

         

         

        GRILLZ

        Moulds / Impressions

        In order for us to begin the Grill making process we require “Positive Dental Moulds” made by dental impression. We do not ship impression materials, therefore those of you abroad must send us your moulds. The most accurate, Easy & straightforward way to get your moulds is to visit your local dentist. Call in advance to save yourself disappointment in case your dentist doesn’t offer this service. 

        Pertaining To Grillz

        Once we receive your dental moulds & the required deposit, we begin work and inform you when your order will be shipped. If you prefer to speak to us we are more than happy to go through the process with you over the phone in detail.

        Recommendations

        Because Grillz attach onto your teeth by tension it is wise to use softer gold, 14k and higher are the most suitable for dental use due to the reason they are softer. They have a higher gold content compared to 10k. If you are allergic to Nickel, then 10k white gold is a poor choice for you as the nickel content is very high. If you have any metal allergies please notify us before we begin the process so that I may guide you in a safe direction.

         

         

        Shipping & Payment

        We Ship Worldwide.

        All USA & Foreign order payments may be made via wire transfer bank to bank, or Stripe + associated fees.

        Payment within Canada may be made using Email Money Transfer (EMT), wire transfer, Square or Stripe Payment Processing. 

        *Credit Card payments are accepted and will incur a small fee. To ensure the security of all transactions, we have partnered with a reputable fraud protection agency. This partnership helps us safeguard both our customers and our business against potential credit card scams and fraudulent activities.

        BTC, ETH and other associated Cryptocurrencies are accepted. Please contact us and we will send you the corresponding wallet address. 

         

        Thank you, Sincerely.

        RESERVOIR JEWELERS LTD.